Privacy Policy

We collect information you submit, including names, business names, email addresses, phone numbers, service locations, campaign goals, budgets, project details, content, approvals, messages, and communication preferences.

When you connect Facebook or Instagram, Meta may provide an account or Page identifier, Page or account name, account type, approved permissions, access token, token expiration, and the Pages you are authorized to manage. We also retain the campaign association and publishing results such as a returned post identifier or error status.

We use information to respond to inquiries, authenticate connected accounts, associate the correct social account with a campaign, prepare and publish authorized content, provide campaign updates and analytics, process payments, secure the service, troubleshoot failures, and maintain required business records.

PromoParrot does not receive your Facebook or Instagram password. Access tokens are encrypted at rest and are not displayed to clients or staff. OAuth requests use short-lived, signed verification values to prevent a connection from being attached to the wrong campaign.

We do not sell personal information. Information is shared only as needed with providers supporting the service, such as Meta, hosting, storage, payments, email, and communications, or when required by law. Those providers process information under their own terms and privacy practices.

Project media and campaign content may be stored with secure service providers and transmitted to a selected social platform when publishing is requested. Private campaign and delivery links should not be shared unless you intend to grant access.

Campaign and business records are retained while needed to provide services and for reasonable legal, security, accounting, and dispute-resolution purposes. Connected-account credentials are removed when the connection is deleted and no other active campaign requires that same connection.

You may revoke PromoParrot access in your Meta account settings at any time. You may also request access correction or deletion by following the User Data Deletion instructions linked below. Revoking or deleting access prevents future connected publishing.

We use reasonable administrative and technical safeguards, including encrypted token storage, access controls, signed OAuth state, and activity records. No internet service can guarantee absolute security.

PromoParrot is a business service not directed to children under 13. We may update this policy as services or legal requirements change and will post the revised effective date here.

Privacy and data-deletion questions can be sent to promoparrothq@gmail.com.